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Four ways to make a better survey, WebExpo2023
My walk back from the survey workshop unexpectedly took me past the tiny but very moving monument to the Velvet Revolution in November 1989. The hands are life-sized. In this half-day survey workshop...
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Two ways to improve your survey for Delib
Central Bedfordshire uses a cheerful banner image at the top of each question page How can we make surveys more useful in the context of local government consultations? I recently had the opportunity...
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Content design in practice May 2023
Drawn by Francis Rowland for editingthatworks.com “Content design in practice” is the latest version of a training course on writing and editing that I present with Jane Matthews. This course started...
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Do you have something different to share at SDinGov 2023?
Update – August 2023. This call for suggestions is now CLOSED. Thanks very much to everyone who shared this call for suggestions, and even more thanks to everyone who got in touch to discuss their...
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The Phylogenetic Tree in forms design: making forms work for complex...
A section of a “phylogentic tree” of pivot questions for a grant application What do we know about designing really complex forms? When I first started discussing the world of grant applications with...
View ArticleSome thoughts about surveys – talk for students at Olin College of Engineering
It was such a pleasure to spend time with students at Olin College, and their tutor Sarah Bloomer, talking about surveys. They’ve been reading my book and writing their own surveys and asked me some...
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Book review: The View From Down Here by Lucy Webster
What is life like when you’re young, female, and disabled? Lucy Webster is a journalist who is herself disabled, and she’s a powerful accessibility advocate. Now she’s brought together her experiences...
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UX Writers Africa Conference 2023: Beyond Words
UXWA founders, Joynels Ogbugo and Damilola Aderombi It was a pleasure to be able to support the UX Writers Africa Conference in Lagos, Nigeria in November 2023. The one day event featured...
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Coffee and content: Using surveys to uncover audience insights
Content design is crucial for surveys, so it was fun to turn that around and think about surveys for content design for a change, as part of the Coffee and Content webinar series. My theme was ‘Using...
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How design systems manage contributions: panel at Design System Day 2023
After enjoying the virtual-only Design Systems Day organised by the GOV.UK Design systems team in 2022, I was thrilled when they announced that the 2023 version would be two days: one in-person in...
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